Terms & Conditions

These terms and conditions (the terms) apply to the use of the https://card.ntb.org.cy/, the Nicosia Pass (the app) and the sale of the Nicosia Pass via the website.

About us

The website and the app are operated by ETAP Nicosia (ETAP, we or us). Our company registration number is 217417 and our registered address is Cyprus Chamber building Grivas Digenis Ave, P.O. Box 21455, 1509, Nicosia. You can contact us by telephone (+35722889600) or by writing to us, or by email at info@visitnicosia.com.cy.

Please read through these terms and if you do not agree with them do not use the website or the app. If you do access the website and/or the app and/or place an order for a Nicosia Pass, by doing so you agree to be bound by these terms as set out below. We advise you to keep a copy of these terms and your order details for your future reference.

Children under the age of 16 should not access or make use of our websites or apps.

Nothing on our website or app is intended to be an offer to enter into a contractual relationship with you or anyone else, except for these terms and our Privacy Policy.

Privacy Policy

To access our Privacy Policy, please click on the link here.

Cookies Policy

To access our Cookies Policy, please click on the link here.

How to purchase the Nicosia Pass

All orders for the Nicosia Pass must be placed through the website. To have access to the website and/or the app, you must register through the website or the app, by submitting your email and a password. The email and the password will be used for signing in, and have access to the webpage where you can purchase the Nicosia Pass. When you submit your order, you are offering to purchase the Nicosia Pass at the prices indicated on the website.

To make your order you will be directed to a secure website operated by our provider of online payment facilities where you can enter your payment information. Once you have entered your payment information and your payment has been confirmed, you will receive a confirmation email with your code(s), which you can redeem through the app.

It is your responsibility to provide the correct email when ordering. If an order is subsequently delivered to the wrong email due to inaccurate delivery information, we are unable to accept liability.

Where applicable, the prices indicated include all taxes.

Payment is due in the currency shown on the website used by you during the ordering process.

Activation and duration of your Nicosia Pass

Your Nicosia Pass will be activated at the time you will redeem your code and will be valid for the next 48 hours. Your Nicosia Pass can be activated at any time during the period of 12 months starting from the date of purchase; thereafter, the Nicosia Pass shall no longer be valid. If the contract between us and an external partner is terminated, the Nicosia Pass shall no longer be valid for that partner’s service.

Benefits

Benefits outlined or promoted on the website and/or the app, are subject to each partner’s rules, safety protocols, regulations and terms and conditions. Partners may change operating hours, close temporarily, have limited capacity or sell out, modify admission inclusions, or may otherwise change or be discontinued without notice and without liability to us or the partner.

Cancellation of Nicosia Pass?

Conditions of use

The Nicosia Pass entitles the holder to admission to listed attractions and services upon presentation, without further payment or at a discounted entry fee, together with any other offers and discounts where appropriate.

Validity of any benefit listed on the website and/or the app are subject to the Nicosia Pass being valid. All attractions are required to accept admission as outlined in the attraction offer for the Nicosia Pass, subject to their normal admission criteria.

All services of the partners and/or all special offers can only used once using the Nicosia Pass unless otherwise is stated.

Only one user per Nicosia Pass is allowed, although you may purchase Nicosia Pass for the use of others. In this case the other persons will be the sole users of their respective Nicosia Pass.

Use of a single Nicosia Pass to gain admissions or special offers for multiple individuals constitutes fraud and may be subject to legal action. You agree to reimburse us for costs incurred through misuse of the Nicosia Pass including any amounts we are contractually bound to pay to our partners, as well as our legal costs and any recovery costs incurred by us to obtain such reimbursement from you. If you use the Nicosia Pass improperly or in breach of these terms you agree to indemnify us as a result of such misuse.

Exclusions and disclaimers

We have done our best to ensure the accuracy of the information on our website, app, and in the descriptions of services and special offers. However, we cannot guarantee that each partner will honour its indicated commitments at the time you make use of the Nicosia Pass. To the extent permitted by applicable law, we shall not be liable for any deficiencies, damages, losses, or non-provision of services by the partners. Any complaints and claims you may have regarding the use of the services of a partner can therefore only be raised against the partner. In such cases, the terms & conditions of the relevant partner shall apply.

Our liability

We are not liable to you for any deficiencies in service, problems with admission, public health violations, safety problems, personal injury or sickness, including any health and safety matters relating to any epidemic or pandemic, that should arise when you visit or using any services of a partner. You should resolve such problems with the partner directly, just as you would if you had visited or used any service of this partner without the use of the Nicosia Pass.

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it might happen.

In no event we will be responsible or liable for any failure or delay in the performance of our obligations hereunder arising out of or caused by, directly or indirectly, forces beyond our control, including without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so.

Nothing in these terms shall exclude or limit any statutory or common law rights that you enjoy as a consumer.

Accessing our website and app

Access to our website and/or app is permitted on a temporary basis and we reserve the right to withdraw or amend access and any service or material we provide on the website and/or app, in our sole discretion without notice. We will not be liable if for any reason all or any part of the website and/or app is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the website and/or app, or the entire website and/or app, to users, including registered users.

We have made our website and app available to you for your personal non-commercial and lawful use only. If you access our website and/or app you agree to be bound by these terms. We do not give you permission to do anything with our website and/or app except to browse their contents, purchase and make use of the Nicosia Pass and use any other facilities which we expressly offer to you. You may not use them in any way that breaches any applicable local, national or international law or regulation or for any unlawful or fraudulent purposes.

Whilst we try to ensure that our website and app are functioning correctly this may not always be achievable. We do not guarantee that our website and/or app will be available all the time or an any specific time. We do not guarantee that our website and/or app will be compatible with all or any hardware and software which you may use.

You are responsible for making all arrangements necessary for you to have access to our website and/or app. You are also responsible for ensuring that all persons who access our website and/or app through your internet connection are aware of these terms and comply with them.

We take steps to ensure that our website and app are free from viruses or any other malicious or impairing computer program, however we cannot guarantee this due to the nature of the internet. You are advised to use appropriate firewall and anti-virus software.

We will not be liable for any loss or damage caused by a denial of service attack, virus or other technologically harmful material that may affect your mobile phone, computer equipment, hardware, computer programs, data or other proprietary material due to your use of our website and/or app, or to the downloading of any material posted on our website and/or app, or linked to them.

You may not misuse our website and/or app by knowingly introducing viruses, trojans, worms, logic bombs and/or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website and/or app or any server on which they are stored or any server, computer or database connected to our website and/or app. You must not attack our website and/or app via a denial or distributed denial of service attack. We will report any breach of this provision to the relevant law enforcement authorities and we will cooperate with them by disclosing your identity to them.

Liability for information and material published on our website and app

The information and other materials made available on the website and/or app are not intended to amount to advice on which reliance should be placed.

The information, products and services provided by us or our partners or published on our website and/or app may include inaccuracies or errors, including pricing errors. We do not guarantee the accuracy of and disclaim all liability for any errors or other inaccuracies relating to such information that appears on our website and/or app. To the extent permitted by law, we shall not be liable to any person for any loss or damage which may arise from the use of any of the information.

If you believe any of the information is unlawful or unacceptable, please notify us with details.

Linking to or from our website and app

You may link to our website and/or app home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists or establish a link in any website that is not owned by you.

Our website and/or app must not be framed on any other website or app, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website or app in which you are linking must comply in all respects with the content standards set out in these terms.

You may not create a link to or make any use of content on our website and/or app other than that set out above without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

Our website and app may contain links to other websites, apps and resources provided by third parties. These links are for your information only. We have no control over the contents of those websites, apps or resources and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

Intellectual property rights

We and our partners own the copyright, trademarks and all other intellectual property rights in all material and content on the website and/or app, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non-commercial use. Any other use or reproduction of the material or content is strictly prohibited.

Other important terms

Any notices we send to you will be sent to the most recent e-mail address provided to us by you.

If we do not enforce any provision of these terms this will not be considered a waiver of any provision or right. If we delay in enforcing these terms we can still enforce them later.

Neither you nor us intend that these terms will be enforceable by any other person.

Applicable law and jurisdiction

These terms shall be governed by and construed in accordance with the laws of the Cyprus Republic and any disputes will be decided only by the Cyprus courts.

If any of these terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining terms which will continue to be valid and enforceable to the fullest extent permitted by law.

Changes to our Terms and Conditions

We reserve the right to change or update our Terms and Conditions.

Some of the provisions contained in the terms relating to your use of our website and/or our app may also be superseded by provision or notices published elsewhere on our website or in our app.