This Privacy Policy describes the method of data collection and its usage by ETAP Nicosia (ETAP, we or us).

The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), the applicable Cypriot legislation on the protection of personal data and any other potentially applicable national and European legislation for certain legal sectors.

What is personal data?

Personal data is information that identifies you directly or indirectly. Indirectly means in combination with other information, such as your name, postal address, email address, and phone number, or a unique device identification number.

Information collected

We collect the information you choose to supply to us during the registration process, the use of the app and any time you e-mail us. This includes the collection of contact details such as your name and email address.

All personal information will be kept securely in accordance with our internal security policy and will be used to:

(a) run and enable your use of the website, the app and any benefits or special offers;

(b) open and run your account and provide you with an up to date service;

(c) generally, run the product and its related services.

Your legal rights

Under the applicable data protection legislation, you may have some or all of the following rights with respect to your personal information:

  1. Right to access: the right to request copies of your personal information from us;
  2. Right to correct: the right to request correction of your personal information if it is inaccurate or incomplete;
  3. Right to erase: the right to request deletion of your personal information from our systems, subject to certain limitations;
  4. Right to restrict our use of your information: the right to restrict the use of your personal information or limit the way in which we can use it;
  5. Right to data portability: the right to request that we move, copy or transfer your personal information;
  6. Right to object: the right to object to our use of your personal information

Please address any questions on the issue of data protection and any requests to exercise your legal rights to the data controller at, or by phone at (+35722889600).

To request to delete your account click here

Handling of personal data

We store your personal data on a server located in Nicosia at the Frederick University, which is operated by our partners (Frederick University). We have worked together to take all necessary technical and organisational security measures to ensure that your personal data will be stored in such a way as to protect it from unauthorised access or misuse.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website. Any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.

How long do we keep your personal information?

We hold your information for as long as you have your account, or as long as is needed to be able to provide the services to you. If reasonably necessary or required to meet legal or regulatory requirements, prevent fraud and abuse, or enforce our terms and conditions, we may keep some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

Changes to Privacy Policy

We may make changes to this Privacy Policy from time to time. To ensure that you are always aware of how we use your personal information we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. Therefore, we encourage you to review this Privacy Policy periodically to be informed of how we use your personal information.